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John O’Groats Gym Privacy Policy
1. Introduction
At John O’Groats Gym we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.
2. Information We Collect
We may collect:
- Full name
- Date of birth
- Address
- Email address
- Phone number
- Emergency contact details
- Health and fitness information (e.g. PAR-Q responses)
- Membership and payment information
- CCTV footage within gym premises
- Website or app usage data
3. How We Use Your Information
We use your information to:
- Manage memberships and bookings
- Provide fitness services safely
- Contact you about your account
- Process payments
- Respond to enquiries
- Improve our services
- Meet legal and insurance obligations
- Send marketing communications (only with consent where required)
4. Health Information
Health information collected through PAR-Q forms or fitness assessments is used solely to ensure your safety during exercise programs and training sessions.
5. Sharing Your Information
We do not sell your personal information. We may share data with:
- Payment processors
- Booking/software providers
- Insurance companies where necessary
- Emergency services if required
- Legal authorities where required by law
6. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.
7. CCTV
CCTV is used on gym premises for security, safety, and crime prevention purposes.
8. Marketing Communications
You may opt out of marketing emails or messages at any time by contacting us or using the unsubscribe link.
9. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Lodge a complaint with a data protection authority
10. Retention of Data
We keep personal information only for as long as necessary for operational, legal, and insurance purposes.
11. Contact Us
If you have questions about this Privacy Policy, contact:
John O’Groats Gym
seaview@fastmail.com
07733472395
6 Craft Centre, John O’Groats, Caithness, KW1 4YR
